Terms of Service

1. Acceptance of Terms

By creating an account, accessing our platform, or using any AITaskFlo services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you are using AITaskFlo on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, please do not use our services.

2. Description of Services

AITaskFlo provides an AI-powered automation platform that includes:

• AI Bot Factory: Specialized AI bots for email, task management, analytics, and research
• Team Collaboration: Multi-bot orchestration for complex workflows
• Security Guardian: Real-time threat detection and protection system
• API Integration: Access to 15+ external APIs for enhanced functionality
• Analytics Dashboard: Real-time monitoring and performance insights
• File Management: Secure file upload and processing capabilities
• Real-time Features: WebSocket-based live updates and notifications

3. User Accounts and Registration

Account Creation

To access certain features, you must create an account with accurate, current, and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized use
• Ensuring your contact information remains current

Account Security

You must use strong passwords and enable two-factor authentication when available. AITaskFlo implements enterprise-grade security measures, but account security is a shared responsibility.

Account Types

• Individual Accounts: For personal and small business use
• Team Accounts: For collaborative workflows with multiple users
• Enterprise Accounts: For large organizations with advanced security and compliance needs

4. Acceptable Use Policy

• Illegal Activities: Using our services for any unlawful purpose or in violation of applicable laws
• Security Violations: Attempting to breach, circumvent, or test our security measures
• Abuse and Harassment: Using our platform to harass, threaten, or harm others
• Spam and Unsolicited Communications: Sending spam or unsolicited commercial messages
• Malicious Content: Uploading malware, viruses, or other harmful code
• Data Scraping: Automated extraction of data without explicit permission
• Resource Abuse: Excessive use that impacts service performance for other users
• Intellectual Property Violations: Infringing on copyrights, trademarks, or other IP rights

Content Standards

All content you submit, upload, or generate through our services must comply with:

• Applicable laws and regulations
• Professional and ethical standards
• Respect for others' rights and privacy
• Our community guidelines

5. AI Services and Automation

AI Bot Performance

Our AI bots are designed to assist with various tasks, but their outputs are generated by artificial intelligence and should be:

• Reviewed for accuracy and appropriateness
• Used as assistance, not replacement for human judgment
• Understood as probabilistic, not deterministic results
• Verified for compliance with your specific requirements

Automation Responsibilities

When using our automation features, you remain responsible for:

• Monitoring automated processes and outputs
• Ensuring compliance with applicable regulations
• Maintaining appropriate oversight and control
• Implementing necessary safeguards and reviews

6. Security and Data Protection

Security Guardian Bot

Our Security Guardian Bot actively monitors for threats and may:

• Block suspicious IP addresses automatically
• Restrict access during detected attacks
• Log security events for analysis
• Send alerts to administrators

Data Security Measures

We implement comprehensive security measures including:

• End-to-end encryption for data transmission
• Secure storage with encryption at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Incident response and recovery procedures

User Security Obligations

You agree to:

• Use strong, unique passwords
• Enable available security features
• Report security incidents promptly
• Follow security best practices
• Keep software and systems updated

7. API Usage and Limitations

API Access

AITaskFlo provides access to various APIs subject to:

• Rate Limits: 100 requests per 15 minutes (general), 20 requests per minute (API endpoints)
• Fair Use: Reasonable usage that doesn't impact other users
• Third-Party Terms: Compliance with external API providers' terms
• Data Usage: Appropriate use of retrieved data

API Responsibilities

When using our APIs, you must:

• Respect rate limits and usage guidelines
• Handle errors and failures gracefully
• Cache responses appropriately to minimize requests
• Comply with all applicable data protection laws

8. Billing and Payments

Subscription Plans

AITaskFlo offers various subscription tiers with different features and usage limits. Billing terms include:

• Recurring Charges: Monthly or annual billing cycles
• Pro-rated Charges: Upgrades are pro-rated for the current billing period
• Usage Overages: Additional charges may apply for usage exceeding plan limits
• Auto-renewal: Subscriptions auto-renew unless cancelled

Payment Terms

• Payment is due in advance for each billing period
• Failed payments may result in service suspension
• Refunds are provided according to our refund policy
• All fees are non-refundable except as explicitly stated

Enterprise Billing

Enterprise customers may have custom billing arrangements including:

• Custom payment terms and invoicing
• Volume discounts and tiered pricing
• Purchase order processing
• Dedicated account management

9. Intellectual Property

AITaskFlo IP Rights

AITaskFlo retains all rights to:

• The AITaskFlo platform and software
• Our AI models and algorithms
• Security systems and methodologies
• Trademarks, logos, and branding
• Documentation and training materials

User Content Rights

You retain ownership of content you create, but grant AITaskFlo:

• License to process and analyze your content for service provision
• Right to use aggregated, anonymized data for service improvement
• Permission to store and backup your data for service continuity

Feedback and Suggestions

Any feedback, suggestions, or ideas you provide to AITaskFlo become our property and may be used without compensation or attribution.

10. Privacy and Data Handling

Your privacy is important to us. Our data handling practices are governed by our Privacy Policy, which includes:

• Data Collection: We collect only necessary data for service provision
• Data Use: Data is used to provide, improve, and secure our services
• Data Sharing: We do not sell personal data to third parties
• Data Retention: Data is retained only as long as necessary
• User Rights: You have rights to access, correct, and delete your data

11. Limitations of Liability

Service Disclaimers

AITaskFlo services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free operation
• Security or freedom from malicious code

Limitation of Damages

To the maximum extent permitted by law, AITaskFlo's liability is limited to:

• The amount you paid for services in the 12 months preceding the claim
• Direct damages only (no consequential, indirect, or punitive damages)
• Claims brought within one year of the incident

AI-Specific Limitations

Given the nature of AI systems, we specifically disclaim liability for:

• AI-generated content accuracy or appropriateness
• Automated decisions or actions taken by our bots
• Bias or discrimination in AI outputs
• Business decisions based on AI recommendations

12. Termination

Termination by You

You may terminate your account at any time by:

• Cancelling your subscription through the dashboard
• Contacting our support team
• Following the account deletion process

Termination by AITaskFlo

We may suspend or terminate your account if you:

• Violate these Terms of Service
• Engage in prohibited activities
• Fail to pay required fees
• Use services in a manner that harms our platform or other users

Effect of Termination

Upon termination:

• Your access to services will be discontinued
• Data may be deleted according to our retention policy
• Outstanding fees remain due and payable
• Provisions that should survive termination will continue to apply

13. Modifications to Terms

We may update these Terms periodically to reflect:

• Changes in our services or features
• Legal or regulatory requirements
• Industry best practices
• User feedback and improvements

Notification of Changes

When we update these Terms, we will:

• Post the updated version on our website
• Update the "Last Modified" date
• Notify users of material changes via email
• Provide at least 30 days notice for significant changes

Continued use of our services after changes take effect constitutes acceptance of the updated Terms.

14. Contact Information